LoginYour privacy is very important to us. Accordingly, we (“we” and “Emovid” mean Emovid Corporation, a Washington corporation), have developed this Policy in order for you to understand how we collect, use, communicate and disclose personal information. This Privacy Policy explains data collection and use practices of the Emovid.com website and any sub-sites (the “Website”); this Policy does not apply to the practices of other online or offline websites, products or services. By accessing the Website, you, the visitor, are consenting to the information collection and use practices described in this Privacy Policy. This Privacy Policy is part of Emovid’s Terms of Use.
1. Collection of Your Personal Information
We may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access our Website; the pages that you access while at the Website and the Internet address of the website from which you linked directly to the Website. This usage information helps improve the Website, analyze trends, and administer the Website.
We provide you a service that allows you to send a video (Emovid video) to other people, either directly or through a video reply. In order to provide you that service, we may need your name, email address, your social login handle (Google, Facebook, Apple, etc.) and/or other required or optional profile data (which may change over time). You will also be recording a video of yourself to be sent to others. We may change that video in various ways (adding imaging filters, changing lighting, trimming content) either at your direction or automatically via our artificial intelligence (AI) technologies. Some of our AI imaging technologies may require you to upload an image or video of yourself that will be used purely to morph or modify a recording, and we will also store those images or videos in our system. We encrypt that information in transit and potentially in storage depending on your service tier. We will also use the content of your Emovid video in order to transmit it.
If you are a recipient of one or more Emovid videos, we may have received your email address from the sender. We will store these messages and your e-mail so that you can view the videos without creating an account with us, and we will send a notice to your email address and how to view them. You are free, of course, to establish your own account with us. If you use the same email address to create your account, those previously received Emovid videos will be available for you through our Website. If you choose not to create an account and wish us to delete your data (email address, name if we have it), please send an email to support@emovid.com.
To fulfill your requirements, we will send your Emovid video to those you request us to send it, or give access, to. We do not have any control over what these recipients may do with that video (for example taking screen shots of it or otherwise copying information from the video).
2. Use of Your Personal Information
The personal information collected on this Website will be used to operate the Website and to provide the services or carry out the transactions you have requested or authorized. Emovid may hire other companies to provide services on our behalf, and we may provide such companies with the personal information they need to perform their duties. If we do, they will be subject to requirements to keep any such information confidential and to only use such information to provide their services to us.
Improve Website Experience. Emovid may use personal information to provide you with more effective service, to improve the Website and our services, and to make the Website easier to use by eliminating the need for you to repeatedly enter the same information. In order to offer you a more consistent experience in your interactions with Emovid, information collected by the Website may be combined with information collected by Emovid from other sources.
We will not sell your personally identifying information without your explicit opt-in consent. We may, however, sell anonymized and aggregated data relating to usage (some examples of such data are the total number of users and the number of messages sent per day/week/month).
Legal Disclosure. Emovid may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Emovid; (b) protect and defend the rights or property of Emovid or its affiliates; or (c) act in urgent circumstances to protect the personal safety of Emovid employees or agents, users of Emovid products or services, or members of the public.
As stated in the Terms of Use, you, or the entity you work for or are associated with, owns the Emovid video(s) you create. We will only look at the content of an Emovid video under very specific circumstances as defined in the Statement of Use. You may request us to delete a video; however, we will retain a log of sent videos containing information relating to sending of the video that would include the email address from which it was sent, recipient email, and time of sending. Send a deletion request to support@emovid.com.
We may institute an automatic deletion policy (for example, deleting a free account after a defined period or after a specific number of videos have been sent). We may also institute a video expiration option, which would allow the sender to specify that a video automatically deletes after a specified number of days or weeks. Neither of these would affect the log of sent video information described above.
Geographical Transfer. Personal information collected on the Website may be stored and processed in the United States or any country in which Emovid or its affiliates or agents maintain facilities, and by using the Website you consent to any such transfer of information to another country.
3. Emovid Biometric Policy 
3.1. Purpose for Collection
Emovid and its third-party service providers collect, store, and use biometric identifiers and biometric information (specifically “scans of face geometry”) for the following limited purposes:
- Identity Verification: To confirm that the individual creating an account or accessing a service is the authorized user.
- Fraud Prevention & Liveness Detection: To prevent the use of deepfakes, synthetic media, or static photos to bypass security measures (confirming “liveness”).
3.2. Disclosure to Third Parties
Emovid does not sell, lease, or trade your biometric data. We may disclose your biometric data to our certified liveness-verification partner, BioID GmbH, which assists in verification and liveness detection. This provider is contractually prohibited from using your data for any other purpose and must adhere to security standards as protective as our own.
3.3. Retention Schedule and Destruction Guidelines
In accordance with BIPA, Emovid adheres to the following retention and destruction schedule:
- Retention Period: We will retain biometric data only until the initial purpose for collection has been satisfied (e.g., identity is verified).
- Statutory Policy Limit (BIPA): In compliance with legal requirements under BIPA, Emovid maintains a formal retention schedule stating that biometric data will be retained only until the initial verification purpose is satisfied, with a strict legal hard deadline to permanently destroy any biometric records within three (3) years of the last interaction. Because the purpose is satisfied instantly during capture, destruction occurs immediately.
- Destruction Method: Data is securely deleted using industry-standard protocols to ensure it cannot be recovered or reconstructed.
3.4. Data Security Standards
We protect your biometric data using a reasonable standard of care within our industry. We store, transmit, and protect biometric identifiers in a manner that is the same as or more protective than the way we protect other sensitive personal information, such as account numbers or passwords.
3.5. Updates and Contact Information
This policy is reviewed annually to ensure compliance with shifting state and federal regulations. If you have questions regarding your biometric data or wish to withdraw consent, please contact us at support@emovid.com.
4. Control of Your Personal Information
Emovid may send out periodic e-mails to you with information on our products or services. You will be given the option to unsubscribe from these mailings. In addition, we may request your permission to use specific Emovid videos you created in our marketing. We will only do so with your explicit consent to that use.
5. Data Security
Emovid will use commercially reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, due to computer hackers, electronic malfunctions, and other events, Emovid cannot guarantee that such safeguards will always protect such information. Furthermore, we do not control what recipients of your Emovid video(s) do with your information.
6. Information Received from Cookies and Third Parties
Storing cookies. We may use cookies on this Website to enhance your user experience. A cookie is a small text file that is placed on your hard disk by a webpage server. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you navigate within a website, a cookie helps the website to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases website navigation, and so on.
GDPR: Per Emovid’s privacy policy, cookies are stored as small text files placed on a device to remember information and streamline navigation, with users able to accept or decline them via browser settings (noting that declining may limit features). The policy explains that cookies and third‑party analytics (Google Analytics and Amplitude) capture IP address and on‑site usage to operate and improve the service, generate anonymized and aggregated statistics, and potentially share those statistics with partners. For EU/UK contexts, the policy identifies the legal basis for processing IP and usage data obtained via cookies as Legitimate Interest, as reflected in its GDPR disclosures table for EU/UK residents.
PIPEDA: Cookies in Canada (PIPEDA/OPC). Only essential cookies required to provide the service are set by default, while analytics and advertising cookies are stored on the device only after obtaining meaningful, informed consent via a clear, prominent notice that identifies cookie types, purposes, any third‑party recipients, and material risks, with easy “accept” and “reject” options and no pre‑checked boxes. Individuals can change or withdraw consent at any time through a cookie settings link or browser controls, and access to core services is not conditioned on agreeing to non‑essential cookies. Cookie identifiers and related logs are retained only for as long as necessary for the stated purposes and are periodically deleted or de‑identified in accordance with purpose limitation and retention principles. We do not deploy online behavioural advertising cookies on services directed at children, do not knowingly track children, and avoid tracking techniques that are difficult to control (e.g., supercookies or similar), and where purposes are sensitive or outside reasonable expectations we obtain express (opt‑in) consent.
Browser Setting. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of this or other websites you visit.
Partners. Emovid collects your information from third parties to facilitate activities and transactions for the operation of the Website and its services, to improve your Website user experiences, and to further Emovid’s mission. Examples of such third parties are Google (using Google Analytics) or Amplitude (using their analytics tools).
We may use this information as a tool to compile anonymized and aggregated statistics about the Website usage, such as how many visitors clicked on key elements (such as links or graphics) on a webpage. We may share such Website statistics with partner companies.
7. Referral Service and Third Party Information
If you choose to use our referral service to tell a friend about our Website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Your friend may contact us at support@emovid.com to request that we remove this information from our database.
8. Special Notice about Children and Minors
No child under the age of 16 should submit any personal information to us. Children may only use this service in conjunction with a parent or guardian. If you wish to use our service, you must provide approval from your parent or guardian in a way that allows us to verify that it is actually your parent or guardian approving your use. If we discover that a user is under 16 and has not provided such consent, we will delete that user’s account and all related information and content.
9. Special notice for residents of certain states
Your rights. Depending on your location or state of residence, you may have the statutory right to request the following with regard to your information:
- Access to, or a copy of, your information
- Confirmation that we are processing your information
- Correction or amendment of your information
- Deletion of your information
- Transfer of your information to a third party, where technically feasible
- Restriction or objection to certain uses of your information
As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Where we process your information based on your consent, you may withdraw your consent at any time by contacting us as described in the “How to contact us” section below. We cannot provide you our services if you withdraw your consent to our processing. However, you may withdraw your consent to our sale of your information at any time.
Please note that under applicable law, certain information may be exempt from the requests above. For example, we may not be able to alter or delete certain information if we are required to retain it to fulfill our obligations to you, for security reasons, to comply with applicable law, for internal business purposes, or for other valid legal reasons.
We need to verify your identity before responding to a request, which will include confirming your email address. If we are unable to verify your identity, we may not be able to process your request. If you designate an authorized agent to submit requests on your behalf pursuant to applicable law, in order for us to verify the authorized agent, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may follow up with you to verify your identity before processing the authorized agent’s request. If you have a password protected account with us, we will verify your identity through that account. If you do not have a password-protected account with us, we will ask you to supply at least three pieces of personal information and sign a declaration under penalty of perjury that you are the consumer whose personal information is being requested. If you are requesting deletion of personal information, we will confirm for a final time that you would like to delete your personal information.
For further information regarding your legal rights or to exercise any of them, please email us at support@emovid.com and explain the type of request you want to make and the information about which you are making the request. You may also be able to exercise certain choices – like updating your information – through your account.
Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. In such situations, if we deny your request, we will provide you with information on how to appeal the decision.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to periodically review this Privacy Policy to stay informed about our practices. Your continued use of the Website after a Privacy Policy change constitutes your agreement to the revised Privacy Policy.
11. Contact Information
Emovid welcomes your comments and questions regarding this Privacy Policy. If you believe that Emovid has not adhered to this Privacy Policy, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
Emovid Corporation
200 1st Ave. W., STE 320
Seattle, WA, 98119-4219
United States
support@emovid.com
Information for California residents.
Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights in regards to their personal information. This section is meant to explain, in a clear and understandable way (1) what those rights are and (2) how California residents may exercise those rights. We may refer to California residents covered by the CCPA as “consumers” or “you” for the purposes of this section.
Right to Know About Personal Information Collected, Disclosed, or Sold.
Consumers have the right to request that we disclose:
- The categories of personal information we collect, use, disclose and sell
- The categories of sources from which we get the personal information
- The business/commercial purposes for sharing the personal information
- The categories of third parties with whom we’ve shared personal information
- The specific pieces of personal information we have collected
Submitting “Verifiable Consumer Requests” to Know
In the chart below and elsewhere in this Policy, we have disclosed what information we collect, where we collect it from, why we collect it, and with whom we share it. If you would like to make an individual request to know specific pieces of personal information that we have collected about you, you may do so by emailing a request to support@emovid.com as provided above.
Sale of Minor’s Personal Information
We do not, and will not, collect the personal information of minors under 16 years of age without “affirmative authorization” from a parent or guardian, as described above. Similarly, a parent or guardian would have to consent to any sale of personal information about a minor.
Right to “Request to Delete” Personal Information
Consumers have the right to “request to delete” personal information that we have collected. We may not have to comply with the request as provided above or in CPRA Section 1798.105(d).
Submitting “Verifiable Consumer Requests” to Delete
In the chart below and elsewhere in this Policy, we have disclosed what information we collect, where we collect it from, why we collect it, and with whom we share it. If you would like to make an individual request to delete personal information that we have collected about you, you may do so by emailing a request to support@emovid.com, as provided above.
| Information collected | Category | Purpose | Source | How used or shared | Legal Basis (In EU and UK) |
|---|---|---|---|---|---|
| Name, email, social media account handles | Identifier, personal information | Establish your account with us. | User provided, or provided by an employer if a business account is established. | User Consent/Carry out contract with user | |
| IP address | Online activity | Facility operation of the Website | Cookies | Legitimate Interest | |
| Use of our website, website pages viewed, links clicked on | Online activity | Operation of our Website, improve the user experience, and further Emovid’s mission | Third party analytics providers such as Google Analytics and Amplitude, cookies | Compile anonymized and aggregated website usage. May be shared with third parties. | Legitimate Interest |
| Payment information | Commercial information | Pay for use of our services at various tiers | User provided | Used by our third-party payment processor. Emovid does not have or collect this data. | Legitimate Interest |
| Emovid video | Sensory Data | Create video to send to recipient(s) designated by user | User provided | To designated recipient(s) | User Consent, Carry out contract with user |
| Image of user | Sensory Data | Alterations by AI pursuant to user instructions for use in Emovid video | User provided | To designated recipient(s) | User Consent, Carry out contract with user |
| Audio & Prompts | Sensory / User Content | Automated transcription, summaries, AI Suggestions, and Emovid AI Analysis | User provided (via video recordings and messaging) | OpenAI (Third-party AI service) | Performance of Contract / User Consent |
| Face / Liveness snapshot | Sensory Data / Biometric verification | Verified Human Seal (real-time passive liveness check) | User provided (camera snapshot; user opt-in only) | BioID GmbH (0-second retention; discarded immediately after real-time pass/fail check) | User Consent |
GDPR AND PIPEDA SPECIFIC MECHANISM CHART
| Scenario | Specific mechanism | Why it covers the requirement |
|---|---|---|
| EU/EEA to a country with Commission adequacy | Adequacy decision (Article 45) | Transfers are treated like intra‑EU flows; no additional safeguards are required under GDPR. |
| EU/EEA to a non‑adequate country | EC Standard Contractual Clauses (Decision 2021/914) + TIA + supplementary measures as needed | SCCs provide Article 46 safeguards; TIAs and supplementary measures ensure essentially equivalent protection post‑Schrems II. |
| UK to third countries | UK IDTA or UK Addendum to EU SCCs + UK TRA | UK‑specific transfer tools mirroring GDPR approach post‑Brexit. |
| Canada (PIPEDA) to foreign processors | Contracts ensuring “comparable level of protection” + transparency on foreign access | PIPEDA relies on accountability with contractual or other means; no SCC‑style instrument is mandated. |
GDPR international transfers: “Where personal data is transferred outside the EEA, transfers occur only to countries with an adequacy decision or under appropriate safeguards such as the European Commission’s Standard Contractual Clauses (Decision 2021/914), preceded by a documented transfer impact assessment and, where necessary, the implementation of supplementary technical, contractual, and organizational measures; where effective safeguards cannot be implemented, transfers are suspended.
PIPEDA cross‑border: “Emovid remains accountable for personal information transferred for processing outside Canada and uses contractual or other means to ensure a comparable level of protection; personal information processed abroad may be subject to access by foreign authorities, and individuals are informed of cross‑border processing at or before collection.”
Redress: “A Privacy Officer is designated to handle GDPR/PIPEDA requests and complaints; responses are provided within applicable timelines, with information on recourse to supervisory authorities where relevant.”
Information for European Union or UK residents
If you are a citizen, or resident, of a European Union country or of the United Kingdom, certain disclosures are required by their respective versions of the General Data Protection Regulation (GDPR). These disclosures are generally provided above in our Privacy Policy or the disclosures in the section for California residents. The chart in the California section also provides a column discussing the legal basis for processing the relevant data as provided in the respective GDPR.
You should also be aware of the fact, as stated in the Privacy Policy, that Emovid is a US company, with no offices in other countries. Data you share is received in the US and subject to US law.
This Privacy Policy is written for the user of Emovid’s services. You may be a recipient of an Emovid video in another country. We store the videos, including your email address. At a minimum, therefore, we will have your email address. If the content of the videos refers to specific personal information of yours, then we will have that as well. However, we may not easily be able to determine whether that is the case, unless specific information about the video (date, sender) is provided to us.
What data we collect
We may collect identifiers (e.g., name, email, phone), account and transactional data, device and usage data, cookie/online identifiers, marketing preferences, and any information voluntarily provided through forms or support interactions to meet transparency obligations under the right to be informed.
Where relevant, we may also process special category data (e.g., health) only under the conditions permitted by law, and we apply heightened protections consistent with UK GDPR principles.
How we collect data
Data may be collected directly from individuals, automatically through our sites/apps (e.g., via cookies subject to PECR consent rules for non‑essential cookies), or from third parties and public sources where lawful, and required privacy information is provided under Articles 13/14 UK GDPR.
When collecting from sources other than the individual, we provide the required privacy information within the statutory timeframes and in plain, accessible language per ICO guidance.
Why we process data and lawful bases
We link each processing purpose to the associated data categories and a specific lawful basis, consistent with ICO expectations for clear transparency and Article 13 compliance.
Information for Canadian Residents
PIPEDA: Accountability and Challenging Compliance. Emovid designates a Privacy Officer (Data Protection Officer) who is accountable for compliance with PIPEDA and for all personal information under Emovid’s control, including information transferred to third parties for processing, and whose identity and contact details will be made available on request. The Privacy Officer (DPO) can be contacted at support@emovid.com or by mail at 200 1st Ave. W., STE 320, Seattle, WA 98119‑4219, and is responsible for responding to questions, access/correction requests, and complaints from individuals in Canada. Individuals may challenge Emovid’s compliance with PIPEDA by submitting a written complaint to the Privacy Officer describing the issue; Emovid will investigate, may request information to verify identity, and will provide a written decision with reasons. Emovid will acknowledge complaints promptly and will aim to resolve them within 30 days; where additional time is required, Emovid will provide written notice of the extension, the reasons, and information about recourse to the Office of the Privacy Commissioner of Canada. If a complaint is found to be well‑founded, Emovid will take appropriate corrective measures, which may include revising practices, updating records, and notifying affected individuals where appropriate. Individuals who are not satisfied with Emovid’s response may file a complaint with the Office of the Privacy Commissioner of Canada. Emovid uses contractual or other means to ensure a comparable level of protection when transferring personal information to service providers and remains accountable for such processing.
Cross-Border Data Transfers
- International Data Transfers: Personal data collected through our services may be transferred to, stored, and processed in the United States or other countries where Emovid or its service providers operate. We take appropriate legal and technical measures, such as Standard Contractual Clauses, or obtaining explicit consent, to safeguard your data during any cross-border transfer in compliance with applicable laws including those enforced in the European Union (GDPR), United Kingdom, Canada, United Arab Emirates, Australia, China (PIPL), India (DPDPA), Hong Kong (PDPO), Singapore, Japan, South Korea, Malaysia, and other jurisdictions.
- Data Sovereignty and Localization: We acknowledge that some countries impose data localization or residency requirements. Where applicable, Emovid works with local partners or deploys infrastructure to comply with such mandates, ensuring lawful processing consistent with local regulations.
- User Rights Across Jurisdictions: Depending on your jurisdiction, you have specific rights related to your personal data, including but not limited to the right to access, correct, delete, restrict, or object to certain processing of your data; the right to withdraw consent where applicable; and the right to lodge complaints with relevant supervisory authorities. Emovid facilitates the exercise of these rights in accordance with the laws applicable to your residency.
- Data Breach Notification: In compliance with legal obligations in the countries mentioned, if Emovid becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and the relevant supervisory authorities as required by law.
- Contact and Inquiries: For exercising your data protection rights, inquiries, or complaints under the privacy laws applicable to your country of residence, please contact us at: support@emovid.com. We commit to responding to your requests in a timely and lawful manner.
Dated: Sept 3rd 2026